If the surgery is closed and you require urgent medical assistance which cannot wait until the surgery re-opens, please ring 111.

Calls to NHS 111 are free from both landlines and mobiles.

If you have a life threatening medical emergency, please dial 999.

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Usual Opening Times

Please note the surgery will be closed every Wednesday between 12:00 - 13:00 for staff training.

To see or speak to a Clinician outside of practice hours & at weekends & Bank holidays please ring 111.

During normal hours patients should continue to contact the Practice on 01642 812266 to arrange an appointment.

When We Are Closed

What to do when the GP practice is closed:

• If you need medical help fast but it’s not an emergency call 111
• If it’s a life-threatening emergency call 999

NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.

• Calls to 111 are FREE from landlines and mobiles
• NHS 111 is available 24/7, every day of the year

When to call 111

You should call 111 when:

• you think you need to go to A&E or to another NHS urgent care service
• your GP surgery is closed and you need healthcare advice
• you don’t know who to call for medical help.

When to call 999

Call 999 for life threatening emergencies such as:

• Major accident or trauma
• Severe breathlessness
• Severe bleeding
• Loss of consciousness
• Severe chest pain.

Out-of-hours services are provided when the surgery is closed:

During normal practice opening hours, the practice remains your first point of contact for all routine requests.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

If the surgery is closed and you require urgent medical assistance which cannot wait until the surgery re-opens, please ring 111.

Calls to NHS 111 are free from both landlines and mobiles.

If you have a life threatening medical emergency, please dial 999.

Accessing a G.P. or Medical advice Out of Hours

If you require a GP or Nursing Appointment out of normal practice hours or general medical advice please call the NHS 111 Service. 

If you cannot get an appointment at your own GP surgery you can ask to make an appointment at one of our Extended Access locations. If you need to see or speak to a GP out of hours you should call NHS 111.

Patients accessing our service will always be asked for their consent to allow clinicians to view their electronic medical records, which will help us provide the most appropriate advice and care. Patients may also be referred onto other services more appropriate to their needs